Cookie Policy

This Cookie Policy was last updated on November 25, 2019

We at BuildSoft (“BuildSoft”, “we”, “us”) respect your privacy and want you to understand how we collect, use and share data about you. This Cookie Policy covers our cookie practices.

Unless we link to a different policy or state otherwise, this Cookie Policy applies when you visit or use the BuildSoft E-learning website or related services (the “Services”).

By using the Services, you agree to the terms of this Cookie Policy. You shouldn’t use the Services if you don’t agree with this Cookie Policy or any other agreement that governs your use of the Services.

Table of Contents

  1. What are cookies
  2. Why we use cookies and similar technologies
  3. Cookie List
  4. What are my privacy options
  5. Updates & modifications
  6. Contact info

1. What are Cookies?

Cookies are small pices of data (text files) that a website – when visited by you – asks your browser to store on your device. Cookies can be used to collect, store, and share data about your activities across websites, including on BuildSoft. Cookies also allow us to remember things about your visits to BuildSoft, like your preferred language, and to make the site easier to use.

We use both Session Cookies and Persistent Cookies:

  • We use Session Cookies to identify you during a single browsing session, like when you log into BuildSoft. They expire when you close your browser.
  • We use Persistent Cookies where we need to identify you over a longer period, like when you request that we keep you signed in. These cookies remain stored in your browser for a set period of time.

2. Why we use cookies and similar technologies?

We use cookies to deliver, measure, and improve our services in various ways. We use these cookies both when you visit our site and services through a browser. As we adopt additional technologies, we may also gather additional data through other methods.

We use cookies for the following purposes:

Authentication and security To log you into BuildSoft
To protect your security
To help detect and fight spam, abuse, and other activities that violate BuildSoft’s agreements

For example, cookies help authenticate your access to BuildSoft and prevent unauthorized parties from accessing your accounts .
Preferences To remember data about your browser and your preferences
To remember your settings and other choices you’ve made

For example, cookies help us remember your preferred language or the country you’re in, so we can provide content in your preferred language without asking each time you visit.
Analytics and research To help us improve and understand how people use BuildSoft E-learning

For example, cookies help us test different versions of BuildSoft to see which features or content users prefer, see how you interact with BuildSoft, like the links you click on.

We also work with analytics partners, including Google Analytics, who aslo use cookies and similar technologies to help us analyze how users use the Services, including by noting the sites from which you arrive. Those service providers may either collect that data themselves or we may disclose it to them.

You can opt out of some of these services through tools like the Google Analytics Opt-out Browser Add-on.

3. Cookie List

3.1 Cookies used by us

Service Name Expiration Purpose
BuildSofttk_ai[session] Stores a randomly-generated anonymous ID. This is only used within the dashboard and for usage tracking, if enabled.
wordpress_#Stores your authentication details.
wordpress_logged_in_# [session] Indicates when you’re logged in, and who you are, for displaying the correct interface.
wordpress_sec_# [session] Used to store your authentication details. (admin console area only)
wp-settings-[user_id] 1 year Used to customize your view of admin interface, and possibly also the main site interface.
wp-setting-time-[user_id] 1 year Used to customize your view of admin interface, and possibly also the main site interface.
wc_cart_hash_# [session] Remembers the items the user has placed in the shopping cart.
wc_fragments_# [session] Ensuring shopping cart functionality works properly.
woocommerce_cart_hash [session] Determines when cart contents/data changes.
woocommerce_items_in_cart [session] Determines when cart contents/data changes.
wp_woocommerce_session_# 2 daysContains a unique code for each customer so that it knows where to find the cart data in the database for each customer.
store_notice[notice id] [session] Allows customers to dismiss the Store Notices.
wordpress_test_cookie [session]Used to check if the user’s browser supports cookies.

3.2 Cookies used by our service providers

Service Name Expiration Purpose
Google Analytics _ga 2 yearsUsed to distinguish users.
_gid 24 hoursUsed to distinguish users.
_gat 1 minuteUsed to throttle request rate.

For Google Analytics, we use the Anonymize IP option.

4. What are my privacy options?

None of our cookies nor the cookies of our service providers store personal information.

Most browsers automatically accept cookies, but you can change your browser settings to decline cookies by consulting your browser’s support articles:

If you decide to decline cookies, please note that you may not be able to sign in, customize, or use some interactive features in the Services.

5. Updates & modifications

From time to time, we may update this Cookie Policy. If we do, we’ll notify you by posting the policy on our site with a new effective date. If we make any material changes, we’ll take reasonable steps to notify you in advance of the planned change.

6. Contact info

6.1 About us

This website is owned and operated by BuildSoft. We are registered in Belgium under registration number BE 0439 002 796. Our registered office and principal place of business is at Hundelgemsesteenweg 244-1, 9820 Merelbeke.

6.2 Questions

If you have questions about our use of cookies, please email us at

You can also send postal mail to us at BuildSoft, Attn: Privacy Team, Hundelgemsesteenweg 244-1, 9820 Merelbeke (Belgium).